Why Is VRI Not Free?

Those who are aware of the free video relay service that some deaf consumers use to make phone calls, often wonder why doctors and other professionals cannot use these services in their offices.

These services are paid for by tax dollars and there are strict laws that do not allow these services to be used for multiple locations. Only one video screen is available in this case, the interpreter would hear the caller on the other end, but these services are not to connect multiple video screens at different physical locations.

There are 2 main ways that utilizing VRI can actually save money for any employer who utilizes ASL interpreting services for their employees or their customers.

1. Never Pay Travel Time Again

This is huge for for companies that operate in remote locations. If you are used to paying for 2, 3 or even more hours of travel time just to get an interpreter to your office, Remote Interpreters can save you some serious cash!